I've Pursued the Same Goal Since the Beginning

Responsibilities:
- Lead ideation, prioritization, road mapping, and approval process for new features and A/B tests for AIOps & Automation - Mainframe.
- Prepare documentation for testing activities and maintain library of results.
- Conduct user research through surveys, usability testing, and heat maps.
- Provide insights and recommendations for optimization activities and new features, incorporating data storytelling.
- Analyze site metrics to track performance and prepare reports for stakeholders.
- Collaborate with designers, developers, and stakeholders to execute features for prospects & customers.
- Support marketing in site maintenance and consistency.
- Gather and evaluate user requirements with product owners.
- Identify and troubleshoot UX problems.
- Present design drafts to internal teams and stakeholders.
- Illustrate design ideas using wireframes, storyboards, and sitemaps.
- Remain current on technology, industry trends, and design methodologies.
- Translate business goals/messages to customers effectively.
- Collaborate with creative team and marketing managers on creative strategies.
- Analyze digital channel metrics to identify blockers and areas of opportunity.