Leading digital experience strategy within a Tier-1 global banking environment.
Designing scalable, compliant journeys across enterprise platforms.
Partnering with product, risk, and engineering to deliver clarity in complex systems.
Directed UX strategy for AIOps & Automation (Mainframe).
Owned experimentation and optimization across high-performance enterprise systems.
Aligned cross-functional teams to scale digital platforms globally.
Drove research-led UX across Supply Chain & Operations.
Defined information architecture and future-state workflows for complex portfolios.
Led enterprise website redesign prior to Baker Hughes acquisition.
Designed scalable digital architecture supporting global integration.